Arquivos: CIO Codex Framework

A Capability de Service Knowledge Management, inserida na macro capability Service Offering e pertencente à camada Service Excellence, desempenha um…

A capability de Service Knowledge Management, inserida na camada Service Excellence e pertencente à macro capability Service Offering, desempenha um…

A capability de Service Knowledge Management na macro capability Service Offering da camada Service Excellence desempenha um papel fundamental na…